We're here for you. 

Help is available for Mazda Capital Services customers who have been impacted by COVID-19
What you should do:
  • Focus on the safety of you and your loved ones.
  • Update your contact information, especially your cell phone number and email address on your Chase Mobile® app or on chase.com.
  • Use the Chase Mobile® app or online at chase.com/autoservicingOpens in a new window to securely make and confirm payments.
  • What you should know:
  • If you can continue making your vehicle loan or lease payments, you should do so.
  • If you need help with your vehicle loan or lease payment, we are providing payment extensions of up to 90 days for loans and leases. We are also offering an extension on leases for up to six months for Mazda Capital Services customers who are near the end of their term. Please contact us:
  • Loan: 1-866-984-7718
  • Lease: 1-866-984-7716
  • Email: Send us a secure message at chase.com/secureOpens in a new window
  • If you are in the military and have been activated to respond to a disaster, you may be eligible for additional benefits. Please call our military services hotline at 1-877-469-0110.
Convenient Ways To Make Your Payments
  • In person at any Chase branch.
  • On the go using the Chase Mobile app
  • Online at chase.com/autoservicing
  • By Phone
  • By Mail
Mazda Capital Services
  • Auto Loan Customer Service 1-866-984-7718 (We accept Operator Relay calls)
  • Auto Lease Customer Service 1-866-984-7716 (We accept Operator Relay calls)
Mailing Addresses
Loan Payments
Mazda Capital Services
PO Box 78232
Phoenix, AZ 85062-8232
Lease Payments
Mazda Capital Services
PO Box 78058
Phoenix, AZ 85062-8058
 Overnight Payments
Mazda Capital Services
1820 E Sky Harbor Circle S Suite 150
Phoenix, AZ 85034-4875